TERMS AND CONDITIONS
ARTICLE 1: GENERAL PROVISIONS
1.1. Unless expressly agreed otherwise in writing between the parties, all relations between Shadow to Live, a company incorporated under Belgian law with registered offices at Chaussée de Waterloo 1571, 1180 Brussels, Belgium (hereinafter "Shadow to Live"), and its clients are governed by these general terms and conditions. These terms are deemed to be fully accepted by the client, including where they conflict with the client's own general or specific conditions.
1.2. By placing any request, order or confirming any engagement, the client is deemed to have read and accepted these general terms and conditions without reservation.
1.3. Shadow to Live reserves the right to amend these terms at any time. Amendments take effect upon publication on shadowtolive.com. The terms applicable are those in force at the date of the order.
ARTICLE 2: SERVICES AND SCOPE
2.1. Shadow to Live offers its services to any individual or organisation operating in the entertainment and events sector: corporate and private event organisers, event agencies, companies, concert promoters, venues, festivals, cultural institutions, record labels, luxury concierges, brands and artists seeking representation or booking. This list is not exhaustive.
2.2. Shadow to Live's services include in particular: artist management, artistic booking and programming, show production and co-production, brand entertainment, corporate and private event organisation, and any related service agreed between the parties.
2.3. Receiving an enquiry via shadowtolive.com, by email or through any other channel does not constitute a contractual commitment from Shadow to Live. Shadow to Live reserves the right to accept or decline any request without obligation to provide reasons.
ARTICLE 3: OFFERS, QUOTES AND ORDERS
3.1. Offers and quotes issued by Shadow to Live are valid only for the period expressly stated in the document. Shadow to Live reserves the right to revise them in the event of error, omission or modification of information provided by the client.
3.2. Any offer submitted by Shadow to Live, whether comprising a concept, artistic proposal, lineup or creative strategy, remains the exclusive intellectual property of Shadow to Live. The absence of a follow-up does not confer upon the client any right to exploit, reproduce or adapt said offer, directly or through a third party.
3.3. The return of a signed offer or quote constitutes a firm and final order. All prices are exclusive of VAT unless otherwise stated.
3.4. No order will be executed without prior payment of a deposit, the amount and terms of which are specified in the quote or individual contract.
3.5. Any modification requested by the client after order confirmation is subject to prior written approval from Shadow to Live and may result in a price revision. Any modification request made less than 36 hours before the start of the engagement may be subject to a surcharge, the amount of which will be specified in the quote or contract.
ARTICLE 4: PRICING AND PAYMENT
4.1. Our invoices are payable upon receipt unless otherwise expressly agreed in writing. The relevant date is that on which Shadow to Live's bank account has been duly credited.
4.2. Any amount unpaid at the due date will automatically and without prior notice incur interest at a rate of 10% per annum.
4.3. Furthermore, any amount unpaid at the due date will automatically and without prior notice be subject to a fixed and irreducible penalty of 10% of the total invoice amount, with a minimum of €50.00. This penalty covers administrative costs and the management of unpaid invoices.
4.4. Any dispute regarding an invoice must be submitted to Shadow to Live in writing within 8 calendar days of the invoice date, failing which the invoice is deemed accepted without condition or reservation. The client is not entitled to suspend payments pending Shadow to Live's acknowledgement of the validity of a dispute.
4.5. Failure to pay a deposit by its due date entitles Shadow to Live to unilaterally suspend or terminate the order, without notice or compensation owed by Shadow to Live. Failure to pay any invoice by its due date entitles Shadow to Live to unilaterally suspend or terminate any other orders in progress, without further formality.
4.6. If the client is declared bankrupt, insolvent or has recourse to any judicial reorganisation procedure or equivalent, Shadow to Live may consider all current contracts as automatically terminated, without notice, without prejudice to its right to claim damages.
ARTICLE 5: CANCELLATION AND MODIFICATIONS
5.1. Any cancellation of a confirmed order must be notified to Shadow to Live in writing. Cancellation engages the client's financial liability.
5.2. Costs incurred by Shadow to Live prior to cancellation (artist fees, production costs, technical costs, travel expenses, third-party fees) remain fully due, regardless of the above schedule.
5.3. Specific cancellation terms for each type of engagement may be set out in the individual contract, which prevails over these general terms in the event of conflict.
ARTICLE 6: PERFORMANCE OF SERVICES
6.1. Shadow to Live will carry out the projects entrusted to it with all the care of a professional entertainment company. It is bound, including with respect to agreed deadlines, by an obligation of means only.
6.2. Shadow to Live reserves the right to make any modifications deemed necessary during execution if circumstances require, particularly in the event of artist unavailability, technical constraints or decisions by public authorities. Shadow to Live will inform the client as soon as possible and propose a suitable alternative.
6.3. The client undertakes to provide Shadow to Live with all information necessary for the proper execution of the engagement in a timely manner. Shadow to Live cannot be held liable for the consequences of incomplete, inaccurate or late information provided by the client. Any additional services made necessary by insufficient information will be charged to the client.
6.4. The client assumes full responsibility for safety at the event venue. Except in the case of proven gross negligence by Shadow to Live, the client alone shall be liable for any bodily injury or material damage occurring during the execution of the engagement.
ARTICLE 7: FORCE MAJEURE
7.1. Shadow to Live is released from all liability in the event of partial or total non-performance of its obligations resulting from a force majeure event. Force majeure includes in particular: artist illness, death or sudden unavailability for reasons beyond their control, governmental or administrative decisions, strikes, pandemics, natural disasters, terrorist attacks, fires or any other unforeseeable and unavoidable event rendering performance impossible.
7.2. In the event of force majeure, Shadow to Live will inform the client as soon as possible and propose, where feasible, an alternative solution or rescheduling. No compensation may be claimed from Shadow to Live on this basis.
ARTICLE 8: LIMITATION OF LIABILITY
8.1. Shadow to Live's liability shall under no circumstances exceed the total amount actually invoiced and collected for the engagement in question.
8.2. Shadow to Live shall not be held liable for indirect, consequential or immaterial damages, including loss of revenue, loss of profit, reputational damage or commercial losses, resulting from the total or partial non-performance of an engagement, regardless of the cause.
ARTICLE 9: INTELLECTUAL PROPERTY AND CONCEPTS
9.1. All content published on shadowtolive.com (texts, images, videos, logos, artist names, production visuals) is the exclusive property of Shadow to Live or is used with authorisation. Any reproduction, representation, modification or exploitation, in whole or in part, without prior written consent from Shadow to Live, is strictly prohibited.
9.2. Any concept, idea, creative or strategic proposal, artistic lineup or event structure submitted by Shadow to Live in the context of a quote, presentation or pre-contractual exchange remains the exclusive intellectual property of Shadow to Live. The absence of a follow-up confers no right of exploitation, reproduction or adaptation upon the recipient, whether directly or through a third party.
9.3. Shadow to Live reserves the right to mention completed collaborations as commercial references on its website, communication materials, social media or in presentations to third parties. Any restriction on this right must be expressly agreed in writing before the engagement begins.
ARTICLE 10: CONFIDENTIALITY
10.1. Each party undertakes to treat with the utmost discretion any confidential information exchanged in the course of their relationship, including data relating to artists, budgets, communication strategies and projects under development, and not to disclose it to third parties without prior written consent.
10.2. This confidentiality obligation applies throughout the duration of the relationship and beyond, without time limit for information of a sensitive nature.
ARTICLE 11: INDEPENDENCE OF THE PARTIES
11.1. Shadow to Live acts as an independent intermediary in the context of its booking and management activities. This relationship does not imply any subordination, general mandate or legal representation of artists under Belgian or French employment law. The respective rights and obligations of artists and Shadow to Live are defined exclusively by the individual contracts concluded between the parties.
ARTICLE 12: PERSONAL DATA
12.1. The processing of personal data collected via shadowtolive.com is governed by our privacy policy, available at shadowtolive.com/privacy. Shadow to Live is committed to compliance with the General Data Protection Regulation (GDPR, EU Regulation 2016/679).
ARTICLE 13: GOVERNING LAW AND JURISDICTION
13.1. These terms and conditions are governed by Belgian law. In the event of a dispute, and in the absence of an amicable resolution, the Courts of Brussels shall have exclusive jurisdiction.
CONTACT
Shadow to Live
Chaussée de Waterloo 1571, 1180 Brussels, Belgium
info@shadowtolive.com